Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublication details: Boston : McGraw-Hill, 2009.Edition: 4th edDescription: xx, 294 p. : ill. ; 26 cmISBN: - 9780071277501
- 0071277501
- 658.812 20
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Main library General Stacks | 658.812 / LU.C 2009 (Browse shelf(Opens below)) | 1 | Available | 007153 |
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| 658.81 / ST.M 2003 المبيعات والتسويق والتحسين المتواصل | 658.812 / BU.C 2009 Customer relationship management : | 658.812 / FI.I 2007 Implementing CRM : | 658.812 / LU.C 2009 Customer service : | 658.812 SP.A / 2002 Anytime, anywhere : | 658.816 / SH.H 2008 How to price : | 658.816 / SH.H 2008 How to price : |
"McGraw-Hill international edition" -- cover.
Previous ed.: Boston, Mass.: McGraw-Hill/Irwin, 2005.
Includes bibliographical references and index.
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