Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublication details: Boston : McGraw-Hill, 2009.Edition: 4th edDescription: xx, 294 p. : ill. ; 26 cmISBN: - 9780071277501
- 0071277501
- 658.812 20
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
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Main library General Stacks | 658.812 / LU.C 2009 (Browse shelf(Opens below)) | 1 | Available | 007153 |
"McGraw-Hill international edition" -- cover.
Previous ed.: Boston, Mass.: McGraw-Hill/Irwin, 2005.
Includes bibliographical references and index.
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