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The executive's guide to information technology / John Baschab, Jon Piot ; foreword by Nicholas G. Carr.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, c2007.Edition: 2nd edDescription: xxiv, 647 p. : ill. ; 24 cmISBN:
  • 0470095210
Subject(s): DDC classification:
  • 004   22
Contents:
The IT Dilemma -- IT Ineffectiveness Sources and Causes -- IT Costs -- IT Scope and Strategy -- Managing the IT Department -- The IT Organization -- The Chief Information Officer -- IT Human Resources -- Vendor Selection -- Vendor Management and Outsourcing -- Business Communications -- IT Budgeting and Cost Management -- Effective Decision Making and Risk Management -- Demand Management and Project Prioritization -- IT Standards -- IT Operations and Infrastructure -- IT Problem Management -- Application Management -- IT Performance Measurement -- IT Governance.
Summary: This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books Books Main library General Stacks 004 / BA.E 2007 (Browse shelf(Opens below)) 1 Available 001159

Includes bibliographical references and index.

The IT Dilemma -- IT Ineffectiveness Sources and Causes -- IT Costs -- IT Scope and Strategy -- Managing the IT Department -- The IT Organization -- The Chief Information Officer -- IT Human Resources -- Vendor Selection -- Vendor Management and Outsourcing -- Business Communications -- IT Budgeting and Cost Management -- Effective Decision Making and Risk Management -- Demand Management and Project Prioritization -- IT Standards -- IT Operations and Infrastructure -- IT Problem Management -- Application Management -- IT Performance Measurement -- IT Governance.

This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School

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