The executive's guide to information technology /

Baschab, John, 1968-

The executive's guide to information technology / John Baschab, Jon Piot ; foreword by Nicholas G. Carr. - 2nd ed. - Hoboken, N.J. : John Wiley & Sons, c2007. - xxiv, 647 p. : ill. ; 24 cm.

Includes bibliographical references and index.

The IT Dilemma -- IT Ineffectiveness Sources and Causes -- IT Costs -- IT Scope and Strategy -- Managing the IT Department -- The IT Organization -- The Chief Information Officer -- IT Human Resources -- Vendor Selection -- Vendor Management and Outsourcing -- Business Communications -- IT Budgeting and Cost Management -- Effective Decision Making and Risk Management -- Demand Management and Project Prioritization -- IT Standards -- IT Operations and Infrastructure -- IT Problem Management -- Application Management -- IT Performance Measurement -- IT Governance.

This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School

0470095210

2006036834


CIT.
MOT.


Information resources management.
Information technology -- Management.

004