Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson, 2012.Edition: 6th edDescription: xxiv, 386 p. ; 24 cmISBN: - 9780132778435
- 0132778432
- 658.302 22
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Main library General Stacks | 658.302 / RO.T 2012 (Browse shelf(Opens below)) | 1 | Available | 011600 |
Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
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