Training in interpersonal skills :
Robbins, Stephen P., 1943-
Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker. - 6th ed. - Upper Saddle River, N.J. : Pearson, 2012. - xxiv, 386 p. ; 24 cm.
Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
9780132778435 0132778432
2010050141
Supervision of employees.
Interpersonal communication.
658.302
Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker. - 6th ed. - Upper Saddle River, N.J. : Pearson, 2012. - xxiv, 386 p. ; 24 cm.
Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
9780132778435 0132778432
2010050141
Supervision of employees.
Interpersonal communication.
658.302