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Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker.

By: Contributor(s): Material type: TextTextPublication details: Upper Saddle River, N.J. : Pearson, 2012.Edition: 6th edDescription: xxiv, 386 p. ; 24 cmISBN:
  • 9780132778435
  • 0132778432
Subject(s): DDC classification:
  • 658.302   22
Contents:
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
Summary: By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books Books Main library General Stacks 658.302 / RO.T 2012 (Browse shelf(Opens below)) 1 Available 011600
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658.301 KE.H / 2010 HR Strategy : 658.301 / PH.S 2009 Strategic staffing / 658.302 / NE.S 2008 Supervision / 658.302 / RO.T 2012 Training in interpersonal skills : 658.302 / RU.S 2007 Supervision 658.306 PR.P / 2009 A practical guide to job analysis / 658.31 / AL. A 2001 الأسئلة والأجوبة

Includes index.

Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.

By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.

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