Service operations management : improving service delivery / Robert Johnston and Graham Clark.
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TextPublication details: Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.Edition: 3rd edDescription: xvi, 533 p. : ill. ; 25 cmISBN: - 1405847328 (pbk. : alk. paper)
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| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Main library General Stacks | 658 / GO.S 2008 (Browse shelf(Opens below)) | 1 | Available | 001695 |
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| 658 / GA.I 2006 Introduction to business / | 658 / GI.F 2008 The future of business : | 658 / GO.A 1987 America can compete / | 658 / GO.S 2008 Service operations management : | 658 / GR.B 2004 Business / | 658 / GR.B 2006 Business / | 658 / GR.F 2005 Fundamentals of management / |
Includes bibliographical references and index.
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