Customer relationship management : concepts and technologies / Francis Buttle.
Material type:
TextPublication details: Amsterdam : Butterworth-Heinemann, c2009.Edition: 2nd edDescription: xix, 500 p. ; 24 cmISBN: - 9781856175227
- 658.812 22
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Main library General Stacks | 658.812 / BU.C 2009 (Browse shelf(Opens below)) | 1 | Available | 002677 |
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| 658.81 / SP.M 2003 Management of a sales force. | 658.81 / ST.M 1999 Management of a sales force / | 658.81 / ST.M 2003 المبيعات والتسويق والتحسين المتواصل | 658.812 / BU.C 2009 Customer relationship management : | 658.812 / FI.I 2007 Implementing CRM : | 658.812 / LU.C 2009 Customer service : | 658.812 SP.A / 2002 Anytime, anywhere : |
Includes index.
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