Implementing CRM : (Record no. 8214)

MARC details
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081021s2007 njua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2006100398
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0470065265
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u929
040 ## - CATALOGING SOURCE
Original cataloging agency EG-CaNU
Transcribing agency EG-CaNU
Modifying agency EG-CaNU
042 ## - AUTHENTICATION CODE
Authentication code ncode
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Finnegan, David.
9 (RLIN) 16598
245 10 - TITLE STATEMENT
Title Implementing CRM :
Remainder of title from technology to knowledge /
Statement of responsibility, etc. David Finnegan, Leslie P. Willcocks.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Hoboken, NJ :
Name of publisher, distributor, etc. John Wiley & Sons, Inc.,
Date of publication, distribution, etc. c2007.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 327 p. :
Other physical details ill. ;
Dimensions 24 cm.
490 0# - SERIES STATEMENT
Series statement John Wiley series in information systems
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
596 ## -
-- 1
630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title EMBA.
9 (RLIN) 16599
630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title MOT.
9 (RLIN) 16600
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
9 (RLIN) 16601
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
9 (RLIN) 16602
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Willcocks, Leslie.
9 (RLIN) 16603
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main library Main library General Stacks 01/26/2020 ACA-P   658.812 / FI.I 2007 001151 11/24/2019 1 11/24/2019 Books