000 00995cam a22003014a 4500
008 140311s1999 nyua g 000 0 eng
010 _a98033346
020 _a0670883395
020 _a014028852x
020 _a9780140288520
035 _a(Sirsi) u8537
040 _a1
042 _ancode
082 0 0 _a158.2
_2 22
100 1 _aStone, Douglas,
_d1958-
_97606
245 1 0 _aDifficult conversations :
_bhow to discuss what matters most /
_cDouglas Stone, Bruce Patton, Sheila Heen
260 _a New York, N.Y. :
_bViking,
_c1999
300 _axxi, 250 p. :
_bill. ;
_c24 cm
650 0 _aInterpersonal communication
_915710
650 2 _aInterpersonal Relations
_915711
650 2 _aCommunication
_915712
650 6 _aCommunication interpersonnelle
_915713
650 6 _aCommunication interpersonnelle
_xCas, Études de
_915714
650 0 _aInterpersonal communication
_vCase studies
_915715
700 1 _aa Patton, Bruce.
_915716
700 1 _aa Heen, Sheila.
_915717
596 _a1
999 _c7401
_d7401