000			01611cam a2200289 a 4500
008			120229s2012 nju 001 0 eng
010			_a2010050141
020			_a9780132778435
020			_a0132778432
035			_a(Sirsi) u8057
040			_aEG-CaNU _c EG-CaNU _d EG-CaNU
042			_ancode
082	0	0	_a658.302 _2 22
100	1		_aRobbins, Stephen P., _d 1943- _91436
245	1	0	_aTraining in interpersonal skills : _b tips for managing people at work / _c Stephen P. Robbins, Phillip L. Hunsaker.
250			_a6th ed.
260			_aUpper Saddle River, N.J. : _b Pearson, _c 2012.
300			_axxiv, 386 p. ; _c 24 cm.
500			_aIncludes index.
505	0		_aSelf-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
520			_aBy developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
650		0	_aSupervision of employees. _914598
650		0	_aInterpersonal communication. _914599
700	1		_aHunsaker, Phillip L. _94079
596			_a1
999			_c6955 _d6955