000			01629cam a22002174a 4500
008			090423s2008 nyu b 001 0 eng
010			_a2007040014
020			_a0195328728 (cloth : alk. paper)
035			_a(Sirsi) u1484
040			_aEG-CaNU _cEG-CaNU _dEG-CaNU
042			_ancode
082			_a658.4056 _2 22
100	1		_aGilpin, Dawn R. _91741
245	1	0	_aCrisis management in a complex world / _c Dawn R. Gilpin and Priscilla J. Murphy.
260			_aNew York : _b Oxford University Press, _c 2008.
300			_aviii, 210 p. : _b ill. ; _c 25 cm.
504			_aIncludes bibliographical references (p. 179-196) and index.
505			_aIntroduction : a paradigm shift in crisis management -- Case history : the spinach contamination crisis -- Crisis communication : the evolution of a field -- Theories of complexity -- Predictability and control in complex systems -- Case history : knowledge, uncertainty, and expertise--NASA -- The complexity of information and assimilation : knowledge and ignorance -- The complexity of understanding : constructive and deviant learning -- Sorting out the complex world : sensemaking and decision making -- Case history : nonlinear diffusion--China and food contamination -- Complexity, crisis and the expert organization : reconfiguring the dominant paradigm -- Expecting the unexpected : challenging precrisis assumptions -- Adapting to a complex world : challenging assumptions during a crisis -- Complex recovery : challenging assumptions after a crisis -- Conclusion : reframing crisis management in a complex world.
650		0	_aCrisis management _91742
596			_a1
999			_c534 _d534