| 000 | 01051cam a22002654a 4500 | ||
|---|---|---|---|
| 008 | 090421s2008 ohua b 001 0 eng | ||
| 010 | _a2006940761 | ||
| 020 | _a9780324381320 | ||
| 035 | _a(Sirsi) u1473 | ||
| 040 |
_aEG-CaNU _cEG-CaNU _dEG-CaNU |
||
| 042 | _ancode | ||
| 082 | 0 | 0 |
_a658.562 _2 22 |
| 100 | 1 |
_aEvans, James R. _q (James Robert), _d 1950- _91712 |
|
| 245 | 1 | 0 |
_aQuality and performance excellence : _b management, organization, and strategy / _c James R. Evans. |
| 250 | _a5th ed. | ||
| 260 |
_aMason, OH : _b Thomson Business and Economics, _c c2008. |
||
| 300 |
_ax, 502 p. : _b ill. ; _c 24 cm. |
||
| 500 | _aRev. ed. of: Total quality : management, organization and strategy. 4th ed. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _9548 |
|
| 650 | 0 |
_aQuality control. _91713 |
|
| 700 | 1 |
_aEvans, James R. _q (James Robert), _d 1950- _t Total quality. _91714 |
|
| 596 | _a1 | ||
| 999 |
_c522 _d522 |
||