000 02370cam a2200301 a 4500
008 100318s2009 uika 000 0 eng
020 _a9781847377647
020 _a1416595481
035 _a(Sirsi) u5410
040 _aEG-CaNU
_c EG-CaNU
_d EG-CaNU
042 _ancode
082 0 4 _a158.2
_2 22
710 2 _aDale Carnegie Training (Firm)
_910776
245 0 4 _aThe 5 essential people skills :
_b how to assert yourself, listen to others, and resolve conflicts /
_c Dale Carnegie Training.
246 3 _aFive essential people skills
260 _aNew York :
_b Simon & Schuster,
_c 2009.
300 _aviii, 240 p. ;
_c 22 cm.
500 _a"A Fireside book."
505 _aAn introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
520 3 _aDale Carnegie was the original self-help guru. His book How to Win Friends and Influence People is a classic. First published in 1936, it has sold 15 million copies and remains popular. Carnegie's ability to inspire people is legendary. This contemporary bestseller from the Dale Carnegie Training organization distills Carnegie's teachings about business relationships into five common-sense principles for creating positive, persuasive interactions. getAbstract recommends it to up-and-comers who want to learn how to be assertive in an effective way. You can use this book's clear "action steps" to change how you relate to others, win their cooperation and approval, and build your assertiveness and self-confidence.
650 0 _aInterpersonal relations.
_910777
650 0 _aInterpersonal communication.
_910778
650 0 _aAssertiveness (Psychology)
_910504
650 0 _aCommunication.
_910779
710 2 _aSimon and Schuster, inc.
_910780
856 4 0 _f E-book
596 _a1
999 _c4419
_d4419