000			01708cam a22003134a 4500
008			080328s2007 nyu 001 0 eng
010			_a2006024994
020			_a9780814473856
035			_a(Sirsi) u386
040			_aEG-CaNU _cEG-CaNU _dEG-CaNU
042			_ancode
082	0	0	_a658.3124 _2 22
100	1		_aStone, Florence M. _97606
245	1	0	_aCoaching, counseling & mentoring : _b how to choose & use the right technique to boost employee performance / _c Florence M. Stone.
246	3		_aCoaching, counseling and mentoring
250			_a2nd ed.
260			_aNew York : _b American Management Association, _c c2007.
300			_avi, 230 p. ; _c 24 cm.
500			_aIncludes index.
505	0		_aIntroduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
630	0	0	_aEMBA. _97607
630	0	0	_aMOT. _97608
650		0	_aMentoring in business. _96292
650		0	_aEmployees _x Coaching of. _97609
650		0	_aEmployees _x Counseling of. _97610
650		0	_aEmployees _x Training of. _97611
596			_a1
999			_c2841 _d2841