| 000 | 00852cam a22002534a 4500 | ||
|---|---|---|---|
| 008 | 090315s2009 njua b 001 0 eng | ||
| 010 | _a2008001026 | ||
| 020 | _a0135005108 | ||
| 035 | _a(Sirsi) u1199 | ||
| 040 |
_aEG-CaNU _cEG-CaNU _dEG-CaNU |
||
| 042 | _ancode | ||
| 082 | 0 | 0 |
_a658.4013 _2 22 |
| 100 | 1 |
_aSummers, Donna C. S. _9789 |
|
| 245 | 1 | 0 |
_aQuality management : _b creating and sustaining organizational effectiveness / _c Donna C.S. Summers. |
| 250 | _a2nd ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _b Pearson/Prentice Hall, _c c2009. |
||
| 300 |
_axiv, 574 p. : _b ill. ; _c 24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 555-564) and index. | ||
| 630 | 0 | 0 |
_aEMBA. _9790 |
| 650 | 0 |
_aOrganizational effectiveness. _918 |
|
| 650 | 0 |
_aTotal quality management. _9548 |
|
| 650 | 0 |
_aQuality control. _9791 |
|
| 596 | _a1 | ||
| 999 |
_c225 _d225 |
||