TY - BOOK AU - Summers,Donna C.S. TI - Six sigma : : basic tools and techniques / SN - 9780131716803 U1 - 658.4013 22 PY - 2007/// CY - Upper Saddle River, N.J. : PB - Pearson/Prentice Hall, KW - Total quality management KW - Six sigma (Quality control standard) N1 - Includes bibliographical references (p. 391-397) and index ER -