TY - BOOK AU - Ahmed Mohamed Abdelrahman Fayed TI - Perspectives on Improving Software Maintenance Based on ITIL U1 - 627 PY - 2012/// KW - Software Engineering KW - NULIB KW - Dissertation, Academic N1 - Thesis (M.A.)—Nile University, Egypt, 2012; "Includes bibliographical references"; Contents N2 - Abstract ER -