DK managing for excellence / Managing for excellence Moi Ali ... [et al.] ; [introduction by Robert Heller]. - 1st American ed. - New York : DK Pub., 2001. - 864 p. : col. ill. ; 22 cm.

Includes index.

Achieving excellence -- Leading effectively -- Managing people -- Coaching successfully -- Managing projects -- Thinking strategically -- Managing budgets -- Understanding accounts --Selling successfully -- Marketing effectively -- Understanding information technology -- Moving to E-business.

9780751327042

2001042476


Management.
Total quality management.

658.4