TY  - BOOK
AU  - Baschab,John
AU  - Piot,Jon
TI  - The executive's guide to information technology / 
SN  - 0470095210
U1  - 004   22
PY  - 2007///
CY  - Hoboken, N.J. : 
PB  -  John Wiley & Sons, 
KW  - CIT
KW  - MOT
KW  - Information resources management
KW  - Information technology
KW  -  Management
N1  - Includes bibliographical references and index; The IT Dilemma -- IT Ineffectiveness Sources and Causes -- IT Costs -- IT Scope and Strategy -- Managing the IT Department -- The IT Organization -- The Chief Information Officer -- IT Human Resources -- Vendor Selection -- Vendor Management and Outsourcing -- Business Communications -- IT Budgeting and Cost Management -- Effective Decision Making and Risk Management -- Demand Management and Project Prioritization -- IT Standards -- IT Operations and Infrastructure -- IT Problem Management -- Application Management -- IT Performance Measurement -- IT Governance
N2  - This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School
ER  -