Peters, Ralph W. Maintenance benchmarking and best practices : a profit- and customer-centered approach / Ralph W. "Pete" Peters. - New York : McGraw-Hill, c2006. - xxx, 566 p. : ill. ; 24 cm. "McGraw-Hill maintenance"--Ser. t.p Includes bibliographical references and index. ISBN: 9780071463393 LCCN: 2006044861 Subjects--Uniform Titles: MOT.EMBA. Subjects--Topical Terms: Plant maintenance -- Management.Benchmarking (Management) Dewey Class. No.: 658.202