TY  - BOOK
AU  - Raines,Claire
AU  - Ewing,Lara
TI  - The art of connecting : :  how to overcome differences, build rapport, and communicate effectively with anyone / 
SN  - 0814408729 (hbk.)
U1  - 302.2   22
PY  - 2006///
CY  - New York : 
PB  -  American Management Association, 
KW  - Intercultural communication
KW  - Interpersonal communication
KW  - Communication in management
N1  - Includes bibliographical references (p. 215-217) and index
ER  -