TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsaker,Phillip L.
TI  - Training in interpersonal skills : :  tips for managing people at work / 
SN  - 9780132778435
U1  - 658.302   22
PY  - 2012///
CY  - Upper Saddle River, N.J. : 
PB  -  Pearson, 
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes index; Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures
N2  - By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving
ER  -