TY - BOOK AU - Palmer,Adrian TI - Introduction to marketing : : theory and practice / SN - 9780199557448 U1 - 658.8 22 PY - 2009/// CY - Oxford ; , New York : PB - Oxford University Press, KW - Marketing N1 - Includes bibliographical references and indexes; What is marketing? -- The marketing environment -- Socially responsible marketing -- Buyer behaviour and relationship development -- Marketing research -- Segmentation, positioning, and targeting -- Competitor analysis and brand development -- Developing the product -- Pricing -- Channel intermediaries -- Marketing communications -- Managing the marketing effort -- Global marketing ER -