TY - BOOK AU - Omachonu,Vincent K. AU - Ross,Joel E. TI - Principles of total quality / SN - 0963403060 U1 - 658.4013 22 PY - 1994/// CY - Delray Beach, Fla. : PB - St. Lucie Press, KW - EMBA KW - MOT KW - Quality control KW - Standards KW - Total quality management N1 - Includes bibliographical references and index ER -