TY - BOOK AU - Peeling,Nic TI - Brilliant negotiations : : what brilliant negotiators know, do, and say / SN - 9780273712350 (pbk. : alk. paper) U1 - 658.4052 22 PY - 2008/// CY - Harlow, England ; , Boston : PB - Pearson Longman, KW - Negotiation in business N1 - The basics of negotiations -- Preparation -- The sharing -- Haggling -- Bargaining -- Closure and commitment -- Negotiations masterclass -- Knowing it, doing it, saying it ER -