TY  - BOOK
AU  - Clark,James L.
TI  - HOW 12 :  a handbook for office professionals / 
SN  - 9781439037171
U1  - 651   22
PY  - 2009///
CY  - Mason, Ohio : 
PB  -  South-Western / Cengage Learning,  
KW  - Commercial correspondence
KW  -  Handbooks, manuals, etc
N1  - Includes index
ER  -