TY - BOOK AU - Locker,Kitty O. TI - Business and administrative communication / SN - 9780070167186 U1 - 651.7 20 PY - 2010/// CY - New York : PB - McGraw Hill, KW - Interpersonal Skills & Communication Management KW - Communication in management KW - Business communication N1 - Includes bibliographical references (p. 655-664) and indexes; The Building Blocks of Effective Messages -- The Communication Process -- Job Hunting -- Basic Business Messages -- Proposals and Reports N2 - Donna Kienzler shares the same vision for the book and research philosophy as Kitty. She uses a student-friendly writing style and strong design element to hold student’s attention. The ninth edition of Business and Communication by Donna Kienzler is a true leader in the business communication field. Beyond covering the broad scope of topics in both oral and written business communication, Locker’s text uses a student-friendly writing style and strong design element to hold student’s attention. Real-world examples and real business applications underscore the relevance and importance of the material presented to the classroom experience and to the students’ careers. The 9th edition also conveys the best possible advice to students through its research base; the author’s reputation as a contributor to this field of study lends an even greater element of “teachability” and relevance to this market-leading title. If schools stress critical thinking and professional development, show them this book ER -