Stone, Florence M. <br/><br/>
Coaching, counseling & mentoring :    how to choose & use the right technique to boost employee performance /  
 Coaching, counseling and mentoring 
Florence M. Stone. 
 - 2nd ed. 
 - New York :    American Management Association,    c2007. 
 - vi, 230 p. ;    24 cm. 
<br/><br/> Includes index. 
<br/><br/>Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. 
<br/><br/><label>ISBN: </label>9780814473856 
<br/><br/><label>LCCN: </label>2006024994 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>EMBA.<br/>MOT.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mentoring in business.<br/>Employees -- Coaching of.<br/>Employees -- Counseling of.<br/>Employees -- Training of.
<br/><br/><label>Dewey Class. No.: </label>658.3124