Lundin, Stephen C., 1941- Fish! : a remarkable way to boost morale and improve results / by Stephen C. Lundin, Harry Paul, and John Christensen. - New York : Hyperion, c2000. - 112 p. ; 22 cm. ISBN: 0786866020 0786887605 9780786887606 LCCN: 99049306 Subjects--Topical Terms: Employee motivation.Customer services. Dewey Class. No.: 658.314