Schonberger, Richard. <br/><br/>
Operations management :    customer-focused principles /  
Richard J. Schonberger, Edward M. Knod, Jr 
 - 6th ed. 
 - Chicago :    Irwin,    c1997. 
 - xii, 723 p. :    ill. (some col.) ;    27 cm. 
<br/><br/>Includes bibliographical references (p. [697]-703) and index. 
<br/><br/><label>ISBN: </label>0256215332 
<br/><br/><label>LCCN: </label>96021354 
<br/><br/><label>Subjects--Personal Names: </label><br/>Dr. Tarek Khalil
<br/><br/><label>Subjects--Uniform Titles: </label><br/>MOT
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Management of Production 
<br/><br/><label>Dewey Class. No.: </label>658.5