TY - BOOK AU - LeSueur,Jeff TI - Marketing automation : : practical steps to more effective direct marketing / T2 - Wiley and SAS business series SN - 047012542X (cloth) U1 - 658.872 22 PY - 2007/// CY - Hoboken, N.J. : PB - John Wiley & Sons, KW - Direct marketing KW - Marketing KW - Data processing N1 - Includes index; Profit and loss fundamentals -- Profit and loss component details -- Managing the P&L -- Measuring marketing effectiveness -- Measuring return on investment -- Marketing financials -- Improving response : modeling and analytics -- Creating a marketing financials worksheet -- Relevant marketing automation information -- Financial and marketing information integration -- Marketing customer information -- Data acquisition, storage, and retrieval -- Data warehouse hardware and software configuration -- Making information useful : access, delivery, and organization -- Information map -- Using information -- Response testing -- Modeling -- Optimizing contact strategy -- Strategic marketing ER -