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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Material type: TextTextPublication details: New York : American Management Association, c2007.Edition: 2nd edDescription: vi, 230 p. ; 24 cmISBN:
  • 9780814473856
Other title:
  • Coaching, counseling and mentoring
Subject(s): DDC classification:
  • 658.3124   22
Contents:
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books Books Main library General Stacks 658.3124 / ST.C 2007 (Browse shelf(Opens below)) 1 Available 000355
Browsing Main library shelves, Shelving location: General Stacks Close shelf browser (Hides shelf browser)
658.3124 / CL.D 2008 Developing technical training : 658.3124 GO.G / 2009 The great ones : 658.3124 / NO.E / 2008 Employee training and development / 658.3124 / ST.C 2007 Coaching, counseling & mentoring : 658.31243 / TR.T 2000 Training for software rollouts : 658.3125 / AG.P 2009 Performance management / 658.3125 / AG.P 2009 Performance management /

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.

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