MARC details
| 000 -LEADER |
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| fixed length control field |
15950nam a22002537a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
201210b2022 a|||f bm|| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
EG-CaNU |
| Transcribing agency |
EG-CaNU |
| 041 0# - Language Code |
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| Language code of text |
eng |
| Language code of abstract |
eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.4 |
| 100 0# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Mariam Mohamed Bahaa El Din Fayez |
| 245 1# - TITLE STATEMENT |
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| Title |
The Applicability of the Government as a Platform (GaaP) Concept for Digitally Transforming the Government of Egypt / |
| Statement of responsibility, etc. |
Mariam Mohamed Bahaa El Din Fayez |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2022 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p. |
| Other physical details |
ill. |
| Dimensions |
21 cm. |
| 500 ## - GENERAL NOTE |
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| Materials specified |
Supervisor: <br/>Mamdouh Awny |
| 502 ## - Dissertation Note |
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| Dissertation type |
Project (M.A.)—Nile University, Egypt, 2022 . |
| 504 ## - Bibliography |
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| Bibliography |
"Includes bibliographical references" |
| 505 0# - Contents |
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| Formatted contents note |
Contents:<br/>Table of Contents<br/>DEDICATION.................................................................................................................................. 3<br/>ACKNOWLEDGEMENTS .............................................................................................................. 4<br/>DECLARATION .............................................................................................................................. 5<br/>ABSTRACT...................................................................................................................................... 6<br/>Table of Contents.............................................................................................................................. 9<br/>List of Abbreviations...................................................................................................................... 12<br/>List of Figures................................................................................................................................. 13<br/>CHAPTER 1 ................................................................................................................................... 14<br/>INTRODUCTION........................................................................................................................... 14<br/>1.1 BACKGROUND .............................................................................................................. 14<br/>1.2 DEFINITIONS.................................................................................................................. 15<br/>1.3 GOVERNMENTS APPROACH DIGITAL TRANSFORMATION ............................... 20<br/>1.3.1 Governments Seeking Digital Transformation........................................................ 21<br/>1.4 THE PLATFORM TECHNOLOGY AS A SOLUTION.................................................. 22<br/>1.5 GOVERNMENT AS A PLATFORM (GAAP): A SOLUTION FOR TRANSFORMING <br/>GOVERNMENTS...................................................................................................................... 24<br/>1.6 A SOLUTION FOR EGYPT............................................................................................ 25<br/>1.7 THE RESEARCH WORK ROADMAP........................................................................... 26<br/>CHAPTER 2 ................................................................................................................................... 27<br/>GOVERNMENT AS A PLATFORM............................................................................................. 27<br/>2.1 DIGITAL TRANSFORMATION FOR GOVERNMENT ............................................... 27<br/>2.2 DIGITAL PLATFORMS.................................................................................................. 28<br/>2.3 GOVERNMENT AS A PLATFORM (GAAP)................................................................ 29<br/>2.4 THE COMPONENTS OF GAAP MODEL...................................................................... 29<br/>2.5 PLATFORM-BASED DIGITAL GOVERNMENT MODELS AND SIGNIFICANT <br/>INITIATIVES ............................................................................................................................ 31<br/>2.5.1 Estonia – Creating A “Minimal And Efficient State”.............................................. 32<br/>2.5.2 India – Trust As A Service ...................................................................................... 39<br/>2.5.3 The United Kingdom - Digital: The Delivery Choice ............................................. 47<br/>2.5.4 Digital Egypt - A State Initiative............................................................................. 53<br/>2.6 MAPPING GAAP COMPONENTS TO “DIGITAL EGYPT” ENDEAVORS ............... 54<br/>2.7 THE SUPPORTING ENVIRONMENT/ECOSYSTEM IN EGYPT ............................... 57<br/>2.8 REVIEW OF FOUR GOVERNMENTS THAT APPLIED THE GAAP......................... 62<br/>10<br/>Table 2.1 Review of the Egyptian, Estonian, Indian and UK experiences in implementing the GaaP <br/>Model Components as envisioned and illustrated by the UK’S Government Digital Service Office <br/>(years 2021 and 2022)..................................................................................................................... 63<br/>CHAPTER 3 ................................................................................................................................... 72<br/>RESEARCH PROBLEM AND METHOD..................................................................................... 72<br/>3.1 PROBLEM STATEMENT............................................................................................... 72<br/>3.2 RESEARCH OBJECTIVES ............................................................................................. 72<br/>3.3 STUDY SIGNIFICANCE ................................................................................................ 73<br/>3.4 STUDY LIMITATIONS .................................................................................................. 73<br/>3.5 RESEARCH METHOD.................................................................................................... 74<br/>CHAPTER 4 ................................................................................................................................... 76<br/>4.1 THE COMMON STRATEGIC APPROACHES TO REALIZE THE GAAP MODEL IN <br/>ESTONIA, INDIA, AND THE UK............................................................................................ 76<br/>4.1.1 The Political Will And Prioritization....................................................................... 76<br/>4.1.2 Infrastructure And Technology ............................................................................... 77<br/>4.1.3 Building Homegrown Competencies And Readiness.............................................. 78<br/>4.1.4 Institutions Driving ‘Digital’................................................................................... 78<br/>4.1.5 Participation And Engagement................................................................................ 79<br/>4.1.6 Society Awareness And Community Mobilization ................................................. 80<br/>4.2 ANALYSIS OF THE CASE STUDIES APPROACHES TOWARDS A DIGITAL <br/>PLATFORM GOVERNMENT.................................................................................................. 81<br/>4.3 DISCUSSION OF EGYPT’S DIGITAL TRANSFORMATION ENDEAVORS -- THE <br/>POTENTIAL FOR A PLATFORM GOVERNMENT .............................................................. 82<br/>4.3.1 Challenges And Opportunities ................................................................................ 83<br/>4.3.1.1 Challenges For Egypt’s Digital Government Program................................................83<br/>4.3.1.2 Opportunities For Egypt’s Digital Government Program............................................84<br/>4.4 THE GAAP MODEL COMPONENTS: PROSPECTS FOR EGYPT ............................. 84<br/>4.4.1 Services ................................................................................................................... 84<br/>4.4.2 Common Platforms.................................................................................................. 85<br/>4.4.3 Trust And Consent................................................................................................... 86<br/>4.4.4 Registers.................................................................................................................. 86<br/>4.5 STRATEGIC APPROACHES TO THE GAAP MODEL: PROSPECTS FOR EGYPT . 87<br/>4.5.1 Political Will And Prioritization.............................................................................. 87<br/>4.5.2 Infrastructure And Technology ............................................................................... 88<br/>4.5.3 Building Homegrown Digital Competencies And Readiness.................................. 88<br/>4.5.4 Governance And Regulatory Environment ............................................................. 89<br/>4.5.5 Institutions Driving Digital...................................................................................... 90<br/>4.5.6 Participation And Engagement................................................................................ 90<br/>11<br/>4.5.7 Society Awareness And Community Mobilization ................................................. 91<br/>4.5.8 Participants Insights On The Existing Endeavors Towards A Digital Government 91<br/>4.5.8.1 The Role Of The Government.....................................................................................91<br/>4.5.8.2 Key Performance Indicators........................................................................................94<br/>4.5.8.3 Suggested Adoption From Other Country Experiences...............................................95<br/>4.6 ADDITIONAL NOVEL TRANSFORMATIONAL APPROACHES TO ACHIEVE <br/>DIGITAL GOVERNMENT....................................................................................................... 96<br/>4.7 IN SUMMARY OF CHAPTER 4 .................................................................................... 96<br/>CHAPTER 5 ................................................................................................................................... 97<br/>CONCLUSION AND FUTURE WORK........................................................................................ 97<br/>5.1 UNPRECEDENTED OPPORTUNITIES......................................................................... 98<br/>5.2 EGYPT TO DEVELOP ITS OWN MODEL FOR DIGITAL TRANSFORMATION .... 99<br/>5.3 RECOMMENDATIONS FOR FUTURE RESEARCH ................................................... 99<br/>REFERENCES.............................................................................................................................. 101<br/>APPENDIX A............................................................................................................................... 107<br/>APPENDIX B ............................................................................................................................... 108<br/>APPENDIX C ............................................................................................................................... 110<br/>APPENDIX D............................................................................................................................... 11 |
| 520 3# - Abstract |
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| Abstract |
Abstract:<br/>‘Born digital’ firms have been more successful in addressing global and local <br/>pressing societal and economic needs; demonstrating radical change in the business <br/>models and creating competitive ecosystems that generate value.<br/>To remain competitive in the quick advancing digital world, many traditional <br/>organizations embraced the digital platform technology. Similarly, many nations <br/>followed suite and adopted the very same technology to reimagine their <br/>governments.<br/>Egypt announced that it is opting for a digital government. There was a need for <br/>scholarly literature to back this endeavor. This research work explored the potential <br/>of a shared platforms government approach known as “Government as a Platform <br/>(GaaP)” and makes recommendations for Egypt and other digitally transforming <br/>nations.<br/>The research examined three non-peer countries’ experiences that adopted the GaaP <br/>model to understand how the technology was able to support the nations in their <br/>endeavors for government and nationwide digital transformation. The homegrown <br/>technology in each country was able to respond to the digital advancements, <br/>governance, and competency needs of these nations. The countries studied were <br/>Estonia, India, and the United Kingdom.<br/>The research examination placed focus on significant projects/ approaches that had <br/>strong impact on realizing digital government in each country. The areas of focus <br/>were: Digital infrastructure platforms for data exchange and identification <br/>verification, and the creation of a core organization that builds the platforms and <br/>7<br/>develops the environment at large. Interestingly, those three projects succeeded in <br/>creating inclusive ecosystems that supported the overall objectives of digital <br/>transformation in the three nations. Additionally, the examination focused on a <br/>number of supporting elements that pushed the overall digital platform government <br/>approach to grow.<br/>Such examination set the stage to develop the case of Egypt in digital transformation <br/>and identify the potential for a platform government based on the GaaP model. <br/>Opportunities and gaps were acknowledged, and lessons learned from earlier <br/>adopters were examined. To understand Egypt’s experience and its future endeavors <br/>towards a digital government, local experts familiar with the country’s digital <br/>transformation program were exhaustively interviewed.<br/>The findings of this research work highlight the need for Egypt to develop a <br/>conducive governance and legislative environment in the public sector ahead or <br/>parallel to the digital transformation process happening, already. More specifically <br/>to be suitable for a platform government. Moreover, the research found that the <br/>government should optimize on public data for better government performance and <br/>service delivery. The research also found that the COVID-19 pandemic accelerated <br/>the societal adoption for the government digital services.<br/>The research analysis was able to identify that Egypt needs a national Chief <br/>Information officer to oversee the implementation of the digital government across <br/>all governmental and public organizations. Moreover, the analysis showed that <br/>promoting openness in both systems and data will drive innovation in the public <br/>sector and boost the Egyptian economy at large. The analysis also identified that <br/>8<br/>the government should play the role of the enabler for the government platform. <br/>Therefore, it should build the core digital infrastructure and then engage the private <br/>sector to develop tools and applications to make use of it. Of same importance, the <br/>analysis pointed out that user-centricity is vital to the success of government digital <br/>service delivery.<br/>The research concluded that Egypt is developing its own model for digital <br/>government. The model is novel, most significantly, in how the government tries to <br/>avail digital services to all segments of society despite their digital literacy level. <br/>Another unique aspect for transformation is the speed of implementation relative to <br/>the magnitude of the project. Additionally, there is a need to instill the culture of <br/>collaboration within the government. Similarly, there is a need to instill the culture <br/>of co-creation of services and products by citizens for the public sector. <br/>Furthermore, the research concluded that government institutions need to think <br/>‘digital-by-default’ and design their projects with ‘public participation’ in mind. <br/>Finally, the research emphasized that embedding the cultures of agility and <br/>entrepreneurship are important to pave the way for trust and responsiveness to grow <br/>between governments and their citizenry. |
| 546 ## - Language Note |
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| Language Note |
Text in English, abstracts in English and Arabic |
| 650 #4 - Subject |
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| Subject |
MOT |
| 655 #7 - Index Term-Genre/Form |
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| Source of term |
NULIB |
| focus term |
Dissertation, Academic |
| 690 ## - Subject |
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| School |
MOT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Thesis |
| 650 #4 - Subject |
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| -- |
309 |
| 655 #7 - Index Term-Genre/Form |
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| -- |
187 |
| 690 ## - Subject |
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| -- |
309 |