Quality / (Record no. 4031)

MARC details
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100315s2010 maua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2008052835
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780131592490 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0131592491 (alk. paper)
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u5030
040 ## - CATALOGING SOURCE
Original cataloging agency EG-CaNU
Transcribing agency EG-CaNU
Modifying agency EG-CaNU
042 ## - AUTHENTICATION CODE
Authentication code ncode
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Summers, Donna C. S.
9 (RLIN) 789
245 10 - TITLE STATEMENT
Title Quality /
Statement of responsibility, etc. Donna C.S. Summers.
250 ## - EDITION STATEMENT
Edition statement 5th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston :
Name of publisher, distributor, etc. Prentice Hall,
Date of publication, distribution, etc. c2010.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 560 p. :
Other physical details ill. ;
Dimensions 29 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 539-545) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note SETTING THE STAGE -- Quality Basics -- Quality Advocates -- Quality Improvement: Problem Solving -- CONTROL CHARTS FOR VARIABLES -- Statistics -- Variable Control Charts -- Process Capability -- Other Variable Control Charts -- CONTROL CHARTS FOR ATTRIBUTES -- Probability -- Quality Control Charts for Attributes -- EXPANDING THE SCOPE OF QUALITY -- Reliability -- Advanced Topics in Quality -- Quality Costs.
520 3# - SUMMARY, ETC.
Summary, etc. Filled with a wide-range of industry examples, this book takes an applied approach that teaches the “why and how” behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety. For people who apply quality assurance tools and techniques to their day-to-day work activities.
596 ## -
-- 1
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality assurance.
9 (RLIN) 10042
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Process control
General subdivision Statistical methods.
9 (RLIN) 10043
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main library Main library General Stacks 01/26/2020 AHRA-P   658.562 / SU.Q 2010 007219 11/24/2019 1 11/24/2019 Books