MARC details
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100214s2008 enka b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780750686563 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0750686561 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(Sirsi) u3449 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
EG-CaNU |
| Transcribing agency |
EG-CaNU |
| Modifying agency |
EG-CaNU |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
ncode |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4063 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jeston, John |
| 9 (RLIN) |
6809 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Business process management : |
| Remainder of title |
practical guidelines to successful implementations / |
| Statement of responsibility, etc. |
John Jeston and Johan Nelis. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxford : |
| Name of publisher, distributor, etc. |
Butterworth-Heinemann, |
| Date of publication, distribution, etc. |
2008. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxvii, 469 p. : |
| Other physical details |
ill. ; |
| Dimensions |
25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Frequently asked questions -- How to demystify BPM -- What is Business Process Management(BPM)? -- Why is it important to improve business processes before automating them? -- When should you do BPM? -- What are the main drivers and triggers? -- Who should be involved in BPM? -- Why are organizational strategy and process architecture important in a BPM implementation? -- How do you sell BPM technology to the organization? -- What are the critical success factors in a BPM project? -- What are the critical implementation aspects of a BPM solution? -- Why do you need a structured approach to implementing BPM? -- The Framework -- Framework overview -- Guidelines of how to use the Framework -- Organization Strategy phase -- Process Architecture phase -- Launch Pad phase -- Understand phase -- Innovate phase -- People phase -- Develop phase -- Implement phase -- Realize Value phase -- Sustainable Performance phase -- Essentials Introduction -- Project Management -- People Change Management -- Leadership -- BPM and the organization -- BPM Maturity -- Embedding BPM within the organization |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Business Process Management: Practical Guidelines to Successful Implementations" provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture. |
| 596 ## - |
|---|
| -- |
1 |
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Introduction to Entrepreneurship and Small Business Management |
| 9 (RLIN) |
6810 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Reengineering (Management) |
| 9 (RLIN) |
1981 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational change. |
| 9 (RLIN) |
18 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business planning. |
| 9 (RLIN) |
6811 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Nelis, Johan. |
| 9 (RLIN) |
6812 |