MARC details
| 000 -LEADER |
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| fixed length control field |
09612nam a22002537a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
201210b2023 a|||f bm|| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
EG-CaNU |
| Transcribing agency |
EG-CaNU |
| 041 0# - Language Code |
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| Language code of text |
eng |
| Language code of abstract |
eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.4 |
| 100 0# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Tarek Eshibiny |
| 245 1# - TITLE STATEMENT |
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| Title |
A MODEL TO ENHANCE THE EGYPTIAN POSITION IN THE MARKET OF THE GLOBAL SOFTWARE DEVELOPMENT (GSD)/ |
| Statement of responsibility, etc. |
Tarek Eshibiny |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2023 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
69 p. |
| Other physical details |
ill. |
| Dimensions |
21 cm. |
| 500 ## - GENERAL NOTE |
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| Materials specified |
Supervisor: <br/>Mohamed Awny |
| 502 ## - Dissertation Note |
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| Dissertation type |
Thesis (M.A.)—Nile University, Egypt, 2023 . |
| 504 ## - Bibliography |
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| Bibliography |
"Includes bibliographical references" |
| 505 0# - Contents |
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| Formatted contents note |
Contents:<br/>TABLE OF CONTENTS<br/>CERTIFICATE OF APPROVAL................................ Error! Bookmark not defined.<br/>DECLARATION ........................................................................................................... ii<br/>ACKNOWLEDGEMENT .............................................................................................iii<br/>ABSTRACT.................................................................................................................. iv<br/>Table of contents........................................................................................................... vi<br/>List of abbreviations.....................................................................................................viii<br/>List of figures................................................................................................................. x<br/>List of tables.................................................................................................................. xi<br/>Chapter 1 INTRODUCTION.........................................................................................1<br/>1.1. Preface.............................................................................................................1<br/>1.2. An Overview of the Global Software Market.................................................2<br/>1.3. ICT service exports performance indicator.....................................................5<br/>1.4. The European market potential for software development services...............6<br/>1.5. The structure of the research document ..........................................................7<br/>Chapter 2 CRITICAL SUCCESS FACTORS (CSFS) FOR GLOBAL SOFTWARE<br/>DEVELOPMENT (GSD) ..............................................................................................8<br/>2.1. Preface.............................................................................................................8<br/>2.2. Porter’s Value Chain Model ...........................................................................8<br/>2.3. Software Development Life Cycle (SDLC)..................................................10<br/>2.4. Critical Success Factors to Global Software Development Market..............13<br/>Chapter 3 RESEARCH METHODOLOGY................................................................19<br/>3.1. Research Problem .........................................................................................19<br/>3.2. Purose of the study........................................................................................19<br/>3.3. Research Questions.......................................................................................19<br/>3.4. Research Significance ...................................................................................19<br/>3.5. Objectives of the research work....................................................................20<br/>vii<br/>3.6. Research limitations......................................................................................20<br/>3.7. Research Design............................................................................................21<br/>3.8. Study step 1:..................................................................................................21<br/>3.9. Study step 2:..................................................................................................21<br/>3.10. Study step 3:..................................................................................................23<br/>3.11. Ethical Considerations ..................................................................................24<br/>4. RESULTS AND DISCUSSION...........................................................................25<br/>4.1. Global Software Development - Value Chain Model (GSD-VCM).............25<br/>4.2. Study step 1:..................................................................................................27<br/>4.3. Study step 2 (Questionnaire):........................................................................27<br/>4.4. Applying the findings to the GSD-VCM model...........................................31<br/>4.5. Study step 3 (Interviews): .............................................................................33<br/>5. CONCLUSIONS AND RECOMMENDATIONS ...............................................36<br/>5.1. Conclusions...................................................................................................36<br/>5.2. Recommendations.........................................................................................38<br/>REFERENCES ............................................................................................................40<br/>APPEDNICES .............................................................................................................43<br/>Appendix (A): World Bank Indicator ......................................................................43<br/>Appendix (B): Questionnaire ...................................................................................43<br/>Appendix (C) NPS Calculations ..............................................................................45<br/>Appendix (D): Interviews.........................................................................................47 |
| 520 3# - Abstract |
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| Abstract |
Abstract:<br/>The Global Software Development (GSD) market is huge and grows rapidly. The<br/>Pandemic of covid-19 caused a shift in the working style for IT professionals to be<br/>based primarily on remote collaboration, which resulted in an acceleration to the growth<br/>rate of the GSD market. However, published numbers show that Egypt did not make<br/>use of this chance, and very few researchers have tackled how to augment these<br/>numbers. This research is conducted to tackle the very weak position of the Egyptian<br/>ICT industry in the Global Software Development (GSD) market.<br/>The purpose of the study is to discover the obstacles that may hinder the software<br/>exporter in Egypt from maximizing their share in the Global Software Development. It<br/>tries to find ways, track methodologies, and put guidance to enhance the Egyptian IT<br/>services providers’ activities to maximize their share in the exports of IT services.<br/>The sub-objectives of this study are to firstly, identify the major Critical Success<br/>Factors (CSFs) to the GSD market, Secondly, to study how companies in Egypt perform<br/>regarding CSFs to identify their need for enhancements. Thirdly, explore the process<br/>by which the Egyptian companies can maximize their share in the GSD market.<br/>The research utilizes available literature to achieve the first objective, a questionnaire<br/>to achieve the second objective, and semi-structured interviews to achieve the third<br/>objective.<br/>The participants are from the key players and subject matter experts in the domestic<br/>GSD domain with a sample quota for the questionnaire 0f 31 companies, and for the<br/>interviews of 3 experts. Data of contacts is obtained from Nilepreneurs Initiative and<br/>the official website of ITIDA. The questionnaire has received 31 valid responses.<br/>Interviews are conducted with three selected expertevled interviewees.<br/>Quality and the availability of track record of successful projects are found to be the<br/>top priority factors affecting the market share. The second priority factors are customer<br/>relationship management; timely delivery and responsiveness; project and contract<br/>management; the availability of skilled staff. The third priority factors are knowledge<br/>of client’s language and culture; requirements elicitation; the ability and frequency to<br/>conduct proper negotiation with the client. The fourth priority factors are the size and<br/>v<br/>quality of the IT infrastructure; cost saving (pricing); availability of overseas offices;<br/>the availability of Service and Process Improvement (SPI) Certifications.<br/>The retention of expert employees and calibers, solid testing activities, and quality<br/>methodology with standard modus operandi are found to be the means by which a<br/>provider can enhance the quality of the deliverables. It was also found that for<br/>companies to build a track record of successful projects, it can subsidize the operations<br/>from the marketing budget to contract on cost or even below cost.<br/>It is found that GSD market requires GSD providers at a large scale, estimated from<br/>500 to 1000 developers in each individual site. Business support organizations &<br/>industry associations should provide initiatives and facilities to increase the members<br/>of the domestic GSD companies.<br/>The availability of local laws and regulations to organize the relation between the<br/>provider and the client, and to arbitrate in the case of dispute are found to be much<br/>needed.<br/>The researcher recommends further research into the role of business support<br/>organizations, industry associations, and the government as a regulator. |
| 546 ## - Language Note |
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| Language Note |
Text in English, abstracts in English. |
| 650 #4 - Subject |
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| Subject |
MOT |
| 655 #7 - Index Term-Genre/Form |
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| Source of term |
NULIB |
| focus term |
Dissertation, Academic |
| 690 ## - Subject |
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| School |
MOT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Thesis |
| 650 #4 - Subject |
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| -- |
309 |
| 655 #7 - Index Term-Genre/Form |
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| -- |
187 |
| 690 ## - Subject |
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| -- |
309 |