Fish! :

Lundin, Stephen C., 1941-

Fish! : a remarkable way to boost morale and improve results / by Stephen C. Lundin, Harry Paul, and John Christensen. - New York : Hyperion, c2000. - 112 p. ; 22 cm.

0786866020 0786887605 9780786887606

99049306


Employee motivation.
Customer services.

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