Integrated account management :

Peck, Mark A.

Integrated account management : how business-to-business marketers maximize customer loyalty and profitability / Mark A. Peck. - New York : AMACOM, c1997. - xvi, 318 p. : ill. ; 26 cm.

Includes bibliographical references and index.

0814403336

96040049


Industrial marketing.
Customer loyalty.

658.84