Product development for the service sector :

Cooper, Robert G. 1943-

Product development for the service sector : lessons from market leaders / Robert G. Cooper, Scott J. Edgett. - Cambridge, MA : Perseus Books, 1999. - vii, 278 p. : ill. ; 24 cm.

Includes index.

9780738201054

99066436


MOT.


Service industries -- Management.
Financial services industry -- Management.
New products -- Management.

658.575