Product development for the service sector :
Cooper, Robert G. 1943-
Product development for the service sector : lessons from market leaders / Robert G. Cooper, Scott J. Edgett. - Cambridge, MA : Perseus Books, 1999. - vii, 278 p. : ill. ; 24 cm.
Includes index.
9780738201054
99066436
MOT.
Service industries -- Management.
Financial services industry -- Management.
New products -- Management.
658.575
Product development for the service sector : lessons from market leaders / Robert G. Cooper, Scott J. Edgett. - Cambridge, MA : Perseus Books, 1999. - vii, 278 p. : ill. ; 24 cm.
Includes index.
9780738201054
99066436
MOT.
Service industries -- Management.
Financial services industry -- Management.
New products -- Management.
658.575